Privacy policy
This policy explains what personal data FlyRank collects, why, how long we keep it and your rights under UK data protection law. Last updated: 15 October 2026.
Who we are
You can contact us about this policy at flyrankseo@gmail.com.
Data we collect
Depending on how you use this website, we may collect:
- Contact details you give us, such as name, email address, phone number, company and website.
- The content of your enquiry, including budget range, timeline and services you are interested in.
- Records of our communication with you, such as emails and call notes.
- Technical data, such as IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
We do not intentionally collect special category data. Please do not include it in your messages.
How and why we use it
We must have a lawful basis for using your data. Ours are:
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries and preparing proposals | Legitimate interests, or steps taken at your request before a contract |
| Providing services under a contract | Performance of a contract |
| Invoicing, accounting and legal records | Legal obligation |
| Analytics and improving the website | Consent, where cookies require it |
| Sending marketing emails | Consent, or the soft opt-in for existing customers where PECR allows |
You can unsubscribe from marketing emails at any time using the link in each message.
Who we share it with
We do not sell your data. We share it only with service providers who help us run the business, under written agreements. These include [list processors, for example website hosting, email, CRM, analytics, scheduling and accounting providers]. We may also disclose data where the law requires it.
International transfers
Some providers may process data outside the UK. Where they do, we rely on UK adequacy regulations or appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
How long we keep it
We keep enquiry data for up to 24 months after our last contact unless it leads to a contract. Client and accounting records are kept for six years, as required for tax records to meet legal obligations. We delete or anonymise data when it is no longer needed.
Your rights
Under UK GDPR you have the right to:
- be informed about how we use your data;
- access a copy of your data;
- have inaccurate data corrected;
- have your data erased in certain circumstances;
- restrict or object to our processing;
- data portability, where it applies;
- withdraw consent at any time, where we rely on it.
To use any of these rights, email flyrankseo@gmail.com. We will respond within one month. If you are unhappy with our response, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies
We use cookies and similar technologies as described in our cookie policy.
Changes and contact
We may update this policy from time to time. The latest version is always on this page, with the date shown at the top. Questions can be sent to flyrankseo@gmail.com or by post to Manchester, United Kingdom.