Two people, no account managers

A Manchester street lined with red-brick Victorian buildings, parked cars, and hire bikes, with modern glass towers visible in the distance.

FlyRank is Jean Bed Essounda and Hassan Gillani. That’s the whole company. When you work with us, you work with one of us directly, from the first call to the monthly report — never handed off to someone you haven’t met.

Why did we build FlyRank this way?

The most common complaint we’ve read from business owners about their SEO agency isn’t the price. It’s being sold to by one person and then never hearing from anyone again — an account manager who vanishes after the contract is signed, replaced by an automated report and a cold reception if you call. We built FlyRank specifically so that can’t happen here: the person who talks you through the work is the person doing it.

Where does the work actually happen?

We’re based in Manchester and the work is done here, by us, not outsourced to an anonymous team abroad and passed back with a report attached. That matters to a lot of the business owners we talk to, who’ve been burned by exactly that pattern before — a cold LinkedIn message, a report that reads like nobody local ever looked at it, and no clear answer about who’s actually doing the work.

What won’t we sell you?

We won’t guarantee a page-one ranking, because nobody outside Google can promise that honestly. We won’t blame a previous agency for your results without seeing the actual work — plenty of agencies do, and it’s usually a way of avoiding an honest answer. And we won’t charge you a separate fee for AI search visibility, ever, because doing so would contradict everything else on this page.

How do we actually work with you?

A named contact, a mobile number, and a monthly report written in plain English rather than a PDF full of graphs. If you’d rather message on WhatsApp than book a call, that’s fine — reachability on your terms is the point.

What are the honest limits of being small?

Someone who can build a website may or may not also be genuinely good at SEO — they’re separate skills, even where the same person or agency offers both. Between the two of us, Jean and Hassan cover search, technical work and web build directly. Where a job needs a specialism we don’t have, we’ll say so rather than quietly stretch, and we’ll tell you who could do it properly instead of pretending we can.

Why the name FlyRank?

FlyRank is built around the two things we think actually earn trust in this industry: doing the work honestly, and letting you see it happen. Everything else on this site — the published prices, the named method, the free check — exists to make that visible rather than assumed.

Who will I actually be speaking to?

Jean Bed Essounda and Hassan Gillani, directly — whichever of the two of us picks up your enquiry stays your point of contact, rather than handing you to someone else once the sale is made. Both of us work across search, technical and website build work rather than one person being kept behind the scenes.

What happens if you need a specialism you don’t have?

We say so, plainly, and point you to someone who does it properly rather than stretching to cover a gap. That might mean paid ads management, a bespoke web application, or legal or accountancy-specific compliance work well outside SEO. Pretending to be a full-service agency when we’re two people would be exactly the kind of overreach this whole site argues against.

Is FlyRank a bigger team behind the scenes?

No. It’s Jean Bed Essounda and Hassan Gillani. There is no wider team or offshore delivery arm — what you see is who does the work.

Where is FlyRank based?

Manchester. We work with businesses across Greater Manchester and further afield, but the work itself is done here.

Can I speak to the person actually doing my SEO?

Yes, always — either Jean or Hassan, directly, not an account manager relaying messages from someone you’ll never meet.

Why should I trust a small agency over a bigger one?

That’s a fair question to ask any agency, not just us. Ask how many people will actually touch your account, and whether the person selling you the work is the person doing it. With us, the answer is always the same two people.

What happens if one of you is unavailable?

The other one covers it. Nothing about your account depends on a single point of contact being reachable at all times, but you’ll always know which of us you’re speaking to.

How long has FlyRank been operating?

We’re a young, two-person agency built specifically around the complaints this research uncovered — we’d rather be upfront about that than invent a longer history.

Do you take on clients outside your evidenced industries?

Yes, if we think we can genuinely help. We’ve focused the site’s content on the industries the evidence supports, but we’ll tell you honestly on a first call whether your business is a good fit.